About Our Service
Our Aim
Key Functions
Enforcement Policy
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Our Aim.
Our main aim is to ensure that food manufactured, prepared or sold within the Guildford Borough is in a safe condition for your consumption. This is undertaken in the context of the Food Safety Act 1990 which involves inspecting and enforcing hygiene standards in all food premises located within the Borough by authorised officers.
Key Functions.
We are responsible for:
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Enforcing food safety in over 1200 food premises
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Registration of food premises
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Investigation of complaints about food sold/manufactured within the Borough
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Investigating cases of suspected/confirmed food poisoning and infectious disease control
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Food sampling.
In addition we:
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Offer CIEH Foundation Course in Food Hygiene
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Offer the Heartbeat Award Scheme
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Provide a number of free advisory leaflets and information packs
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Provide advice and information as required.
Map of Guildford Borough:
There are 5 officers in the Commercial team who deal with food safety issues within Guildford Borough Council. Officers work in teams dealing with premises within the two defined districts of the borough, either East or West.
Guildford Borough Map
Contacts:
Should you wish to speak to an Environmental Health Officer it is advised that you telephone the office number before 10.00 am or after 4.00 pm. Our administration staff will be more than happy to give advice or help as necessary or take your details to enable an officer to return your call. In addition, you may contact us by post or e-mail at the addresses below:
Environmental Health Division
Department of Housing and Health Services
Guildford Borough Council
Millmead House
Millmead
Guildford
Surrey
GU2 4BB
Tel: 01483 444371
Fax: 01483 444546
[email protected]
Food Safety Service Plan:
For more information about our specific objectives for the year and further details on the service, please use the link below.
Click here: Food Safety Service Plan 2003-4
Customer Satisfaction:
We aim to provide a high quality and good value service to the people of Guildford, in a friendly and professional manner.
Enforcement Policy.
We recognise that most businesses and individuals want to comply with the law. We will actively seek to help businesses and others meet their legal obligations without unnecessary expense, while taking firm action against those who flout the law or act irresponsibly, including prosecution where appropriate.
The Council aims to use a balanced approach of advice, assistance, encouragement, and where necessary by appropriate enforcement action. Enforcement will be carried out in a fair and consistent manner in accordance with the Enforcement Concordat which Guildford Borough Council signed up to in September 2000. Included in the term ‘enforcement’ are advisory visits and assisting with compliance as well as licensing and formal enforcement action.
For further information on our Enforcement Policy, click here: Enforcement Policy 2002