In accordance with guidelines issued in October 2002, this statement has been compiled by Guildford Borough Council to satisfy the requirement to present a comprehensive Implementing E-Government (IEG II) Statement by October 2002. This Statement sets out the Council's Vision for 2006, a self assessment of progress to date and plans for the future, statements explaining the resourcing of e-government and a detailed risk analysis of the project.

This document is designed to enhance Guildford's customer focused approach to services by setting up a programme to provide easier access to services, the facility to complete transactions and enquiries at the touch of a button and the opportunity for customer feedback.

Guildford Borough Council administers an area of 27,000 hectres in south west Surrey. It is a mixed urban and rural area with a population of 130,000 living in approximately 60,000 homes. The main concentration of the population is in the town of Guildford (60,000 people) and in Ash (16,000) in the west of the Borough. Outside these centres the Borough is largely rural, but there are sizeable settlements (over 2,000 people) in East Horsley, Effingham, Sendmarsh, Shalford and Tongham.

Guildford Borough Council is a district council, with Surrey County Council administering functions such as education, social services, highways and transport.

The Borough was an early entrant to the delivery of services electronically with the Central Emergency Communication service (CECS) launched in the mid 80's. Now with state of the art ICT equipment the service is delivered electronically to approximately 20,000 people who thereby have access to a personal alarm network.

Guildford Borough Council seeks to enhance the quality of life for all residents, workers and visitors to the Borough. We seek to provide high quality and good value services to meet the needs of the community by building on the strengths of Guildford's communities and working in partnership with them.

The proposals set out in this statement all contribute to and support the Council's Strategic Priorities and Core Values, and will considerably enhance our acheivement of these key principles.

We seek to be:

- A Communicating Authority - that informs and listens to the public
- A Partnership Authority
- A Responsive Authority
- A Community-orientated Authority
- A Challenging Authority - seeking to ensure continuous improvement 

View: IEG II Statement.pdf 726k

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