Section 1 - Introduction and General Issues
Introduction and General Issues
Best Value Review Programme
The 4Cs 
Statement of Responsibility
The annual Best Value Performance Plan  
Comprehensive Performance Assessment (CPA)
Peer Review
Community Planning and Local Strategic Partnership (LSP)
Parish Council Partnership Working
Quality Systems
E-government
Equalities Statement

Section 2 - Guildford Borough Council Services 
How Council Tax is spent  
Division of Services
Surrey County Council and Parish Councils

Section 3 Best Value – Services subjected to Audit Commission Inspections
Revenues and Benefit Services
Spectrum
Street Cleansing and Recycling
Committee Services
Internal Audit
Environmental Health
  
Section 4 - Guildford Borough’s Values and Priorities
Core values  
Strategic priorities 
Mission Statement

Section 5 - Guildford’s Performance – Our Targets and Achievements
2002/03 Performance
Top Quartile Targets – How we will achieve
Projected Targets 2003/04, 2004/05 and 2005/06
How we compare with others

Section 6 - Update on Completed Reviews
 
Section 7 - Responding to Scrutiny

Section 8 - Council Services – Expenditure & Income 
 
Section 9 - Consultation and Feedback

Section 10 - How to find out more

APPENDICES

Appendix 1 - Statutory Performance Indicators 2002/03 and 2004 targets

Appendix 2  - Comparison of Audited Performance Indicators for Guildford, against Surrey Authorities, all Districts and all England.

Appendix 3 - IDeA Peer Review Final Report dated March 2003

Appendix 4 - CPA Cross-Cutting Reviews – Revised Best Value Schedule