Your Neighbourhood Specialist Officer (NSO) is your local police officer and custodian of the area.  Wearing a police uniform, NSO’s are authorised to tackle crime and disorder using prevention and enforcement. Your NSO works with police colleagues, other local agencies, and the community on local crime reduction and reassurance.

Your Police Community Support Officer (PCSO) provides a visible presence in the community, and supports the Neighbourhood Specialist Officer to help reduce local crime, and provide reassurance.  They can address the low-level offences that affect people’s quality of life, like youth nuisance, criminal damage, litter and graffiti. They also encourage greater two-way communications between police and the public. Combined with their visible presence on the streets, this helps to reassure the community, as routine problems can be dealt with more quickly.

Your Community Safety Warden (CSW) has a defined ‘observe and report’ role in relation to crime and disorder reduction.  Clearly visible in their red tops, the effectiveness of ‘CSWs’ comes not from the power they possess, but from the way they help communities to develop , and the links that they establish with the local agencies that do have such powers.  An example of this is the links they have with the Local Authority for the quick removal of graffiti, waste and abandoned vehicles. 

What can I contact my team about?

· Information about criminal/suspicious behaviour or activity (dial 999 if urgent)
· How to increase your personal or community safety
· Anti-social behaviour
· Environmental improvements (the appearance of your neighbourhood)
· Community development (setting up groups, neighbourhood watch etc)

How can I contact them?

Any member of your team can be contacted using the telephone numbers or e-mail addresses above.  They are all very approachable people; so when you see them out and about, please introduce yourself to them!